Terms, in plain language.

Coastline Content Co. is run by me, Jackson Phelps ("I," "me"). These terms apply when you request a sample or buy a plan ("you"). If you sign a service agreement with me, these terms are part of it. If the two conflict, the signed agreement wins.

1. Services and the free sample

• Free 3-post sample: $0. No card and no obligation. You keep the sample posts either way.
• Social: $350/mo for 12 posts, captions and a content calendar.
• Website: $450 one-time.
• Care plan (optional): $35/mo for hosting, updates and small edits (about 30 minutes a month). I quote bigger changes before any work starts.
• Bundle: $375/mo + $350 build. Includes Social and the Care plan.

New-client offer. Every new client gets 50% off the first monthly billing period of the Social plan ($175) or the Bundle ($187.50). From the second monthly billing period on, the regular monthly price listed above applies. Website build fees and the Care plan ($35/mo) are not discounted. The offer applies once per client, and all other terms (including month-to-month service and cancellation in section 3) apply as usual.

Free sample. I may use your public photos and business information to make your sample posts. I use them for the sample only. The sample is never posted anywhere without your approval.

Website without the Care plan. If you skip the Care plan, you host the site yourself. At launch, I hand over the site files and help move them to your own hosting and domain. After handoff, hosting, domain renewals, security and updates are your responsibility. I quote any later edits separately.

Domains. If you already have a domain, you keep ownership of it. If I register one for you, it is registered in your name or transferred to you.

2. Payment

Monthly plans are paid in advance at the start of each month. Website builds are paid as stated in your service agreement. Work starts once I receive payment. If a payment is more than 7 days late, work pauses until it is paid.

3. Month to month; cancel anytime

There is no long-term contract. To cancel, email coastlinecontentcompany@gmail.com at least 7 days before your next billing date. Your plan runs through the end of the month you have paid for.

Termination by me. I can end service with 7 days' notice. If I end service, I will refund any prepaid, unused time on a prorated basis.

4. Refunds

I do not give refunds for a month that has already started or for work already delivered. The only exception is a prorated refund when I end service, as described in section 3.

5. Referral reward

Current clients can earn a credit for referring new clients.

• The reward: When a business you refer signs up and pays for its first month of Social or the Bundle, you get $150 off your next month of service.
• Which sign-ups qualify: A referral qualifies only when the new client signs up for Social or the Bundle. Sign-ups for the Care plan only or a website build only don't qualify.
• No limit: Each new client you refer who signs up for Social or the Bundle earns another $150 credit.
• How credits work: Credits apply to monthly service only, not to the one-time website build. They have no cash value and can't exceed that month's bill. Any extra carries over to the next month.
• How to refer: The referred business mentions your business name when it reaches out, or you introduce them by email at coastlinecontentcompany@gmail.com.

6. Your approval

You approve everything before it is posted or published. Nothing goes live without your approval.

7. Your responsibilities

You agree to give me accurate information. You agree to send only photos, logos and other material you own or have permission to use. You also agree to follow the rules of the platforms you use.

8. Ownership

Once you have paid, you own the posts and website content I deliver to you. I will show your work in my portfolio only with your permission.

9. Account access

For Social, I use partner access through Meta Business Suite: you add my Meta Business Portfolio ID as a partner on your business portfolio. I never ask for your password. I use this access only to deliver the agreed services, and you can remove it at any time.

10. No guaranteed results

I do careful, consistent work. However, I cannot guarantee results such as followers, sales or search rankings.

11. Third-party platforms

Platforms such as Meta (Facebook and Instagram), TikTok and Google are outside my control. I am not responsible for their outages, rule changes or decisions about your accounts.

12. Limitation of liability

To the extent the law allows, my total liability for any claim is limited to the fees you paid me in the month before the claim.

13. Governing law

These terms are governed by the laws of the State of Florida.

14. Changes

If I update these terms, I will post the new version here with a new effective date.

15. Free Instagram checkup

I offer a free, written review of a business's public Instagram account.

• What you get: A short PDF, sent by email, covering 8 checkpoints and 3 quick wins. Each checkpoint gets a plain label (Looks good, Could be stronger or Needs attention), not a numeric score. I aim to send it within 2 business days of receiving your handle.
• One per business: Each business can get one free checkup.
• Public accounts only: I review only what is publicly visible. I never ask for your password or login, and the checkup does not include private insights or analytics.
• No obligation: The checkup is free, with no card and no obligation. The quick wins are yours to use whether or not you work with me.
• I may decline: I may decline any request, for example if the account is private or outside my focus.
• No guaranteed results: The checkup is my honest opinion of what was public on the day I reviewed it. As section 10 says, I cannot guarantee results.

16. Contact

Questions? Contact me at:

Email: coastlinecontentcompany@gmail.com
Mail: Coastline Content Co., 8903 Glades Rd, Ste A8 #2036, Boca Raton, FL 33434

See also my Privacy Policy.